I would like to take this opportunity to describe the work that Initiate Immigration, performs for Full Circle Contact Centre Services. It has been a great pleasure working for Initiate. The team has a firm grasp of technical details and takes the time to document them, dealing effectively with both technical people and with those with less technical knowledge. The team is highly skilled at recognizing issues that may arise and proactively tries to address them before they happen. Typically, the team tackles this by presenting a number of well thought-out options with pros and cons to aid the decision maker in making choices and in understanding and communicating the implications of that choice. I would recommend Initiate in any project that involves complexity, though time constraints, or high quality requirements.
Full Circle Contact Centre part of CAPITA
