A UK-based market-leading intelligence platform for paid search advertising have an exciting career opportunity for a Customer Success Manager (Paid Search & SEM) to work remotely in Johannesburg. If you have experience in managing Google Ads/paid search accounts for clients and a customer-centric approach focused on delivering value, this job could be perfect for you!
The Customer Success Manager (Paid Search & SEM) working remotely in Johannesburg will be a strategic partner to the Customer, helping them deliver value from our platform. You’ll achieve this by enabling platform adoption, providing best practices, and just as important… bespoke Solution Services with support from the BI team. As the Customer Success Manager you will Deliver Remarkable Quality through your keen understanding of clients objectives, coupled with your expertise in paid search. You will also drive customer satisfaction and impact retention by partnering closely with our Account Managers who take commercial ownership of the customer.
Requirements for this Customer Success Manager (Paid Search & SEM) job in Johannesburg:
- 2+ years’ experience in managing Google Ads/search accounts for clients
- A good understanding of the Digital Marketing landscape, Paid Search and SEM, including the Search ecosystem
- Experience in client facing client services roles, strong stakeholder skills up to CxO level
- SaaS background is a plus
- Strong analytical skills
- A customer-centric approach focused on delivering value
If you meet the above requirements for this Customer Success Manager (Paid Search & SEM) job in Johannesburg, we would like to hear from you. Please send your CV through to firstname.lastname@example.org. If you do not receive any feedback within 7 days of your application, please be advised that you were not successful in making the shortlist.
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