A leading forward-thinking, fast growing digital marketing company is currently looking to further expand their dynamic team with a Swedish Call Centre Agent to join their offices in Johannesburg, South Africa
As the Swedish Call Centre Agent in Johannesburg, South Africa your job will require you to assist all Swedish users/clients telephonically and providing support.
Swedish Call Centre Agent in Johannesburg, South Africa job duties include:
- Assists with overflow for English speaking customers (secondary language)
- Responds to incoming customer queries via all contact mediums (call, live chat and email)
- Ensures that all communication (in Swedish and English) with our users/clients is of the required/expected quality
- Ensures that all communication and volume received is dealt with and responded to in the required timeframe and manner
- Assists VIP Hosts (when necessary) with Swedish translations and / or correspondence
- Enhances and improves customer experience and relationships
Swedish Call Centre Agent job requirements:
- 2 – 3 years customer care experience preferably from a high contact environment
- Must be fluent in Swedish, both written and spoken, preferably as a first language
- Above average English communication, both written and spoken
- Must be able to communicate clearly and must have excellent telephonic and written communication ability
- Intermediate computer literacy (specifically MS Office and internet applications)
- Moderate typing skill/accuracy, in Primary Language (average 30 WPM with 90% accuracy)
- Strong attention to detail and distinct ability to identify and solve problems
Don’t miss out on this awesome Swedish Call Centre Agent job opportunity in Johannesburg today! Apply now by sending a detailed CV to email@example.com. If you have not received any feedback within 7 days please consider your application unsuccessful.
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