Recruitment | Executive Search

Spanish speaking Customer Service Host – Foreign Language job – Market related salary – Cape Town, South Africa

  • Permanent
  • Cape Town
  • Jul 3, 2018

A global e-commerce leader in technology, online marketing and customer relationship management, is looking for a Spanish speaking Customer Service Host to join their dynamic, fast-paced team in Cape Town, South Africa. As a member of the Customer Services team, you will be required to provide a professional world class service to the needs of the organization’s global customers.

Key job responsibilities for the Spanish speaking Customer Services Host in Cape Town, South Africa:

  • Responding to customer queries by telephone, email and online chats in Spanish language
  • Processing and taking ownership of all incoming and outgoing contacts in a multimedia environment
  • Processing pertinent information into relevant databases
  • Customer relationship building & management
  • Problem solving tasks during shift
  • Handling and taking full responsibility for customer related queries
  • Make outgoing calls and execute outbound campaigns to identified customers, e.g. welcome calls, failed purchases, etc.
  • Performing extra tasks given by managers / shift supervisors as required

Requirements for this Spanish speaking Customer Service Host in Cape Town, South Africa:

  • Spanish as home/first language essential
  • Be available for 24/7 shift rotations
  • Advantageous Requirements: Be in a possession of a degree or a diploma
  • Must be able to work in a fast-paced environment

If you meet the above requirements for this Spanish speaking Customer Services Host in Cape Town, South Africa, send your CV through to If you do not receive any feedback within 7 days of your application, please be advised that you were not successful in making the shortlist

If you wish to view additional Foreign Languages jobs in Cape Town, South Africa, please click through to our job section

Tagged as: Cape Town, Cape Town Jobs, Marketing, Marketing Jobs

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