Recruitment | Executive Search

Outbound Call Centre Agent – Contact Centre job – Market related salary – Cape Town, South Africa

  • Permanent
  • Cape Town
  • Jul 3, 2018

Are you interested in working for a sports betting company? Do you understand Sports Betting and have customer service experience? This might be the right job for you! An online and sports betting company based in Cape Town is looking for someone to join their team as an Outbound Call Centre Agent

The Outbound Call Centre Agent in Cape Town will be responsible for outbound calls to customers and assisting the Development Team with testing software upgrades

Responsibilities for the Outbound Call Centre Agent job in Cape Town:

  • Engage and interact with customers via email, live chat, phone and WhatsApp using in-depth knowledge of diverse range of betting products
  • Reporting on trends in customers behaviour
  • Assisting the Development Team with testing of software upgrades and reporting bugs
  • Generating content for the company website to assist customers in their use of our product
  • Be friendly, enthusiastic and able to thrive in a fast-paced 7 days-a-week business

Requirements for an Outbound Call Centre Agent job in Cape Town:

  • 1–2 years’ experience in a customer-facing role advantage
  • An understanding of Sports Betting

If meet the above requirements for this Outbound Call Centre job in Cape Town, please do not hesitate to send your CV through to today! If you do not hear from us within 7 days, please consider your application unsuccessful

If you wish to view additional Contact Centre jobs in Cape Town, South Africa, please click through to our job section

Tagged as: Cape Town, Cape Town Jobs, Customer Service jobs, South Africa

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